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Quick answer
Choose by what you want inside each city. According to the Basque Country's official tourism site, Bilbao holds the Guggenheim Museum Bilbao, the Old Town's Seven Streets and the estuary, La Ría, which it says leads to the Bizkaia Bridge. The pages XTOUR read place the bridge and San Juan de Gaztelugatxe outside the city: the bridge's operator is based in Las Arenas, Getxo, and the tourism site puts Gaztelugatxe between the coastal towns of Bakio and Bermeo. According to the same site, San Sebastián (Donostia) holds La Concha bay with the Zurriola and Ondarreta beaches, the Old Town with its pintxo bars and the San Telmo Museum, and its International Film Festival every September. XTOUR does not publish travel times between the two cities.
The short answer
Choose by what you want to have on your doorstep, because the two cities hold different things. Bilbao is the base for the Guggenheim, the Old Town's Seven Streets and the estuary, La Ría. The Bizkaia Bridge and San Juan de Gaztelugatxe, which the Basque Country's official tourism site also names on its Bilbao page, lie outside the city, according to the bridge's operator and the tourism site's own page for Gaztelugatxe.[4][7][1] San Sebastián is the base for La Concha bay and its beaches, the Old Part and its pintxo bars, and the film festival each September.[2]
XTOUR does not publish travel times between Bilbao and San Sebastián, or from either city to the places around it. It has no routing data, and a straight line between two points on a map is not a journey.
What is in Bilbao
The Basque tourism board's Bilbao page builds the city around its transformation, with the Guggenheim Museum Bilbao, designed by Frank Gehry, as its icon, and the riverside Paseo de Abandoibarra beside it.[1] The museum is at Avenida Abandoibarra 2.[5] Its collection, the tourism board says, centres on art of the second half of the twentieth century, with works lent by the Solomon R. Guggenheim Foundation, and its permanent pieces include Richard Serra's The Matter of Time, Jeff Koons' Puppy and Louise Bourgeois' Maman.[5]
The rest of the city's offer on the same page includes La Ría and its bridges, the Casco Viejo, the Old Town of the "seven streets", where the bars serve pintxos, and the Artxanda funicular.[1]
Buying Guggenheim tickets. How the museum sells tickets, and its combo ticket with the Bilbao Fine Arts Museum, are covered in the guide to the Guggenheim and the Fine Arts Museum. The Basque tourism board's page for the museum gives opening hours that do not match the museum's own page, in particular on which Mondays it opens.[6][5] XTOUR's reading is that the museum's page is the one to trust.
What Bilbao is a base for, but does not contain
Two places the tourism board ties to Bilbao are outside the city.
The Bizkaia Bridge. The tourism board says that following La Ría from Bilbao brings you to the Puente Bizkaia, which it calls a jewel of industrial architecture and a World Heritage Site.[1] Its operator, El Transbordador de Vizcaya, gives its address in Las Arenas, Getxo, and places the bridge at the mouth of the Ibaizabal, where Bilbao's navigable estuary met the sea.[7] Its World Heritage page says UNESCO's World Heritage Committee declared it World Heritage on 13 July 2006, that it was assembled in 1893 as the first suspension transporter bridge built in the world, and that the declaration is recorded in the property register of Portugalete.[8] When XTOUR read the operator's site, a notice said the lift was running reduced hours, with capacity limited to half, after a technical incident.[7]
San Juan de Gaztelugatxe. The tourism board describes it as a protected biotope between the coastal towns of Bakio and Bermeo, joined to the shore by a stone bridge and a 241-step staircase, with a hermitage first built, it is believed, in the 9th century. The same page says a free access ticket is needed to visit, lists a bus line from Bilbao's Termibus station that stops there, and advises sensible clothes and shoes.[4]
The booking site it links to, Gaztelugatxe Tiketa, is more precise, and does not quite agree. Its booking rules make a reservation obligatory on the dates marked in its calendar, to guarantee entry against possible limits on access, and say that anyone who fails to turn up for a booking cannot book again for a year.[10] On 9 October 2026 its home page said that no booking ticket was needed to visit that day.[9] XTOUR's reading is that the requirement depends on the date, and that the booking calendar, not the tourism page, is the one to check.
The tourism board's Bilbao page lists both under "nearby essentials", but the same list also holds the Guggenheim and the Old Town, alongside Getxo, Urdaibai, Balmaseda and Plentzia.[1] Because the list mixes places in the city with places outside it, XTOUR takes each place's location from the pages cited above, not from the list.
What is in San Sebastián
The Basque tourism board writes the city as Donostia/San Sebastián, giving both forms of its name. Its page starts with the bay: La Concha beach, framed by Mount Igueldo and Santa Clara island, and two other urban beaches, Zurriola, used by surfers, and Ondarreta, at the end of which stands the Peine del Viento sculpture by Eduardo Chillida and Peña Ganchegui.[2]
The Old Part sits at the foot of Mount Urgull, between the harbour and the estuary of the Urumea, and was rebuilt after a fire in 1813. It holds the basilica of Santa María del Coro, the church of San Vicente, the San Telmo Museum in a former convent and the Plaza de la Constitución, once a bullring.[3] The tourism board names the Old Town's bars as the place for pintxos.[2]
The city's calendar matters too. The tourism board says that every September San Sebastián hosts its International Film Festival, and that it was a European Capital of Culture in 2016. The same page's "nearby essentials" list puts places in the city, such as the Paseo de La Concha and the Old Town, next to Hondarribia, Pasaia, the Aiako Harria Natural Park and the Basque Coast Geopark.[2] XTOUR has not read a page that locates those four, so it does not say how they relate to the city.
How the two compare
| Bilbao | San Sebastián | |
|---|---|---|
| In the city | Guggenheim Museum Bilbao, Old Town (Seven Streets), La Ría, Artxanda funicular | La Concha, Zurriola and Ondarreta beaches, Old Part, San Telmo Museum, Peine del Viento |
| Outside the city, per the pages cited | Bizkaia Bridge (operator in Las Arenas, Getxo); San Juan de Gaztelugatxe (between Bakio and Bermeo) | None located on the pages read |
XTOUR's reading of these pages is that the choice turns on the list you start from. If the Guggenheim, the Bizkaia Bridge and Gaztelugatxe are the core of it, Bilbao is the city whose tourism page names all three. If the bay, the beaches and the Old Part are the core, San Sebastián is. XTOUR does not rank the two and has no data on hotel prices, crowds or weather in either.
What XTOUR does not tell you
The descriptions above come from the Basque Country's official tourism site and the operators' own pages. XTOUR does not publish prices, opening hours, travel times or ticket-release times for any place on this page. For each city as a base, see the Bilbao and San Sebastián destination pages and the Spain travel guide.
Sources & references
- [1]Basque Country official tourism website (turismo.euskadi.eus), 'Bilbao' page: the Guggenheim Bilbao Museum by Frank Gehry as the icon of Bilbao's transformation; Paseo de Abandoibarra; the metro by Norman Foster; Azkuna Zentroa; La Ría, the estuary, followed to the Puente Bizkaia, 'a jewel of industrial architecture and a World Heritage Site'; the Casco Viejo or Old Town and its 'seven streets' with pintxos; Barik and Bilbao Bizkaia Card; metro to Santurtzi, Portugalete and the beaches of Sopela and Plentzia; tram, buses, bicycles, Bilboats boat trips, Artxanda funicular; 'Nearby essentials' listing the Guggenheim, the Old Town, the Bizkaia Bridge, Getxo, Urdaibai, Balmaseda, Plentzia and San Juan de Gaztelugatxe. Read 2026-10-09
- [2]Basque Country official tourism website (turismo.euskadi.eus), 'Donostia/San Sebastián' page: La Concha beach and bay framed by Mount Igueldo and Santa Clara island; Zurriola beach, used by surfers; the Paseo Nuevo round Mount Urgull; Ondarreta beach and the Peine del Viento by Eduardo Chillida and Peña Ganchegui; the Victoria Eugenia theatre, Hotel María Cristina and La Perla; the International Film Festival every September; European Capital of Culture 2016; the San Telmo Museum; pintxos in the Old Town; San Sebastián Tourist Card, Dbus city buses, bike lanes, tourist bus and train, boat trips to Santa Clara, the Igueldo funicular; 'Nearby essentials' listing Paseo de La Concha, the Old Town, the Peine del Viento, La Bretxa market, Hondarribia, Aiako Harria Natural Park, the Basque Coast Geopark and Pasaia. Read 2026-10-09
- [3]Basque Country official tourism website (turismo.euskadi.eus), 'San Sebastián Old Town' page: at the foot of Mount Urgull, between the harbour and the estuary of the River Urumea; rebuilt after the 1813 fire; the basilica of Santa María del Coro, the church of San Vicente, the San Telmo Museum in a former convent and the Plaza de la Constitución, a former bullring; the San Sebastián Tourist Office organises guided tours. Read 2026-10-09
- [4]Basque Country official tourism website (turismo.euskadi.eus), 'San Juan de Gaztelugatxe' page: a protected biotope 'far from any urban nucleus', between the coastal towns of Bakio and Bermeo, joined to the coast by a stone bridge and a 241-step staircase; the first hermitage believed to date from the 9th century, the church rebuilt several times; 'It is necessary to have a free access ticket in order to visit it', with a link to www.tiketa.eus/gaztelugatxe; calls it 'the magical island of San Juan de Gaztelugatxe'; advises sensible clothes and shoes; bus line A3527 Bilbao-Mungia-Bermeo from Bilbao's Termibus station stops there. Read 2026-10-09
- [5]Basque Country official tourism website (turismo.euskadi.eus), 'Guggenheim Bilbao Museum' page: address Avenida Abandoibarra 2, 48009 Bilbao; collection works of the second half of the 20th century and works lent by the Solomon R. Guggenheim Foundation; permanent pieces including Richard Serra's The Matter of Time, Jeff Koons' Puppy and Louise Bourgeois' Maman; an opening-hours box whose Monday openings and summer hours differ from the museum's own page. Read 2026-10-09
- [6]Guggenheim Museum Bilbao, 'Hours and admission' page (guggenheim-bilbao.eus): 'Avoid ticket fraud by purchasing your tickets on the Museum's official website'; all tickets include an audio guide; no refunds on issued tickets; a combo ticket for the Guggenheim and the Bilbao Fine Arts Museum; free admission for visitors under 18, children under 12 accompanied; its own list of Monday openings; site credited to FMGB Guggenheim Bilbao Museoa. Read 2026-10-09
- [7]Puente Bizkaia / Puente Colgante (puente-colgante.com), operator home page: El Transbordador de Vizcaya S.L., C/ Barria 3, 48930 Las Arenas (Getxo), Bizkaia; the bridge stands at the mouth of the River Ibaizabal, where Bilbao's navigable estuary opened to the sea in the 19th century; tickets for the upper walkway ('Pasarela'); a notice that, after a technical incident, the lift is temporarily running reduced hours with capacity limited to 50%. Read 2026-10-09
- [8]Puente Bizkaia (puente-colgante.com), 'Patrimonio Mundial' page: the UNESCO World Heritage Committee declared the bridge World Heritage on 13 July 2006 in Vilnius; the first World Heritage site in the Basque Country; the declaration entered in the Property Register of Portugalete on 23 May 2007; assembled in 1893, the first suspension transporter bridge built in the world ('el primer puente colgante transbordador construido en el mundo'), and never out of service. Read 2026-10-09
- [9]Gaztelugatxe Tiketa 2026 (public.tiketa.eus/gaztelugatxe), the booking site linked from the Basque Country's official tourism page for San Juan de Gaztelugatxe, home page: on 9 October 2026 it displayed 'ACCESO LIBRE. No se requiere tique de reserva para visitar Gaztelugatxe este día'. Read 2026-10-09
- [10]Gaztelugatxe Tiketa 2026 (public.tiketa.eus/gaztelugatxe), 'Normativa de reserva' page: booking is obligatory on the dates marked in the calendar, to guarantee entry against possible access limits from excess visitors; individual bookings up to 10 tickets, groups of 11 or more booked separately; bookings only for the current year and for the time slot shown; a booking not used within 60 minutes of its time is cancelled, and a no-show cannot book again for a year. Read 2026-10-09
Frequently asked questions
Good to know
Is the Bizkaia Bridge in Bilbao?
Not according to the pages XTOUR read. The bridge's operator, El Transbordador de Vizcaya, gives its address in Las Arenas, Getxo, places the bridge at the mouth of the Ibaizabal, where Bilbao's navigable estuary opened to the sea, and its World Heritage page says the declaration is entered in the property register of Portugalete. According to the Basque Country's official tourism site, it is reached by following Bilbao's estuary, La Ría, towards the sea.
Do I need a ticket for San Juan de Gaztelugatxe?
On some dates. According to Gaztelugatxe Tiketa, the booking site the Basque Country's official tourism site links to, booking is obligatory on the dates marked in its calendar, to guarantee entry if access is limited, and on 9 October 2026 its home page said no booking was required that day. According to the Basque Country's official tourism page, a free access ticket is needed; check the booking calendar for your date.
Is San Juan de Gaztelugatxe an island or a church?
The name covers both. The Basque Country's official tourism site calls San Juan de Gaztelugatxe an island and a protected biotope, joined to the coast by a stone bridge, and describes the hermitage at its top, which it says has been rebuilt several times since the first one was put up, it is believed, in the 9th century.